❖ Diamonds sold in Jewellery articles can be exchanged at 100% Value after one year and 80% cash back on Diamonds any time..
❖ Diamond Jewellery will be exchanged against purchase of Diamond Jewellery only..
❖ Diamond Polki Jewellery will be exchanged at 70% value of the Jewellery article against Diamond Polki Jewellery only.
❖ Solitaires will be returned or exchanged as per current market value.
❖ Purchase of gold, platinum and palladium will be at Net Weight and will be calculated at the present buying rate after deducting any value addition charges/stones etc.
❖ Jewellery for exchange or buyback must be in original condition. Any altered, damaged jewellery, diamonds, gemstones will not be considered for exchange or buyback.
❖ Customized Jewellery, Diamonds, and Stones procured on customer order, will not be considered for exchange/return. Company Reserves the right to reject purchase of such Jewellery after evaluation.
❖ Verification and Valuation of Jewellery for exchange/buyback may take up to 3 working days.
❖ Original invoice & certificate must be presented at the time of exchange or return.
❖ Delivery of order or advance claim must be made within 90 days of the order and advance date, after 90 days company will not be held liable in any case for any claim.
❖ Orders once placed cannot be cancelled, refunded or exchanged.
❖ All Govt Taxes will be applicable on the confirmation of the purchase.
❖ Any charges incurred by Hanif Jewellery on the Transactions including credit card charges will be deducted in case of buyback. The value for exchange/buyback will be net of VAT/Taxes amount paid earlier. In case the customer has opted for Tourist VAT/Taxes Refund at the time of exiting Pakistan, only the net value will be considered for exchange/buyback.
❖ It is the company’s sole discretion to reject or purchase any product after evaluation.
❖ Online Orders will be dispatched upon receiving of complete funds during business days only.
❖ The confirmation of payment and delivery of the product is not facilitated on Saturdays, Sundays, and public holidays.
❖ Company reserves the rights to update the guidelines without any prior notice.

❖ 80% Exchange/Buyback on Diamond Jewellery anytime from the date of purchase.
❖ The cost of manufacturing Stones, Kundan (if any) used in Jewellery article will be deducted from the value of invoice.
❖ The cost of gold, platinum, silver, palladium will be calculated at the current buying rate.
❖ Diamond Jewellery will be exchanged against purchase of Diamond Jewellery only.
❖ Solitaires will be exchanged/returned at the current market value.
❖ Exchange of Gold will be allowed for Gold only. Net weight of gold will be calculated at the current buying rate after deducting any value addition charges/stones etc.
❖ Verification and Valuation of Jewellery for exchange/buyback may take up to 3 working days. Original invoice & certificate must be presented at the time of exchange.
❖ Jewellery for exchange of buyback must be in original condition. Any altered, damaged jewellery, diamonds, gemstones will not be considered for exchange or buyback.
❖ It is company’s sole discretion to reject or purchase any product after evaluation.
❖ Customized Jewellery, Diamonds, Stones procured on customer order, will not be considered for exchange/return. Company Reserves the right to reject purchase of such Jewellery after evaluation.
❖ The company’s (Exchange/Buyback guidelines) does not apply on the purchase of watches & Pearl Jewellery.
❖ Delivery of order or advance claim must be made within 90 days of the order date and advance. After 90 days company will not be held liable in any case for any claim..
❖ Orders once placed cannot be cancelled, refund or exchanged.
❖ Any charges incurred by Hanif Jewellery on the Transactions including credit card charges will be deducted in case of buyback. The value for exchange/buyback will be net of VAT/Taxes amount paid earlier. In case the customer has opted for Tourist VAT Refund at the time of exiting UAE, only the net value will be considered for exchange/buyback.